Terms of service

Last Updated: 01/12/2025

Welcome to Gissah Perfumes UAE.
By visiting our website, placing an order, or using our services, you agree to the following Terms of Service.
Please read them carefully.

1. General Information

This website is owned and operated by Gissah Perfumes UAE.
Throughout the site, the terms “we”, “us”, and “our” refer to Gissah Perfumes UAE.

By accessing or purchasing from our website, you agree to:

  • These Terms of Service

  • Our Privacy Policy

  • Our Return & Refund Policy

If you do not agree, please do not use our website.

2. Eligibility

To use our website, you must:

  • Be at least 18 years old

  • Provide accurate and complete information

  • Use the website for lawful purposes only

3. Products & Descriptions

We aim to display product information as accurately as possible.
However:

  • Colours and packaging may vary slightly

  • Product descriptions may include minor typographical errors

  • Prices and availability may change without prior notice

We reserve the right to modify or discontinue a product at any time.

4. Pricing & Payments

✔ Prices

All prices are listed in AED (United Arab Emirates Dirham).

✔ Payment Methods

We accept:

  • Credit/Debit cards

  • Apple Pay / Google Pay (if enabled)

  • Cash on Delivery (COD)

  • Other payment methods available on checkout

✔ Payment Security

All online payments are processed securely through verified payment gateways.
We do not store your full card details.

5. Order Acceptance & Cancellation

✔ Order Confirmation

After placing an order, you will receive an email confirmation.
This confirmation does not guarantee acceptance.

✔ Order Cancellation (By Us)

We may cancel orders for reasons including:

  • Product out of stock

  • Payment failure

  • Incorrect pricing

  • Suspicious or fraudulent activity
    Customers will be notified and refunded accordingly.

✔ Order Cancellation (By Customer)

Customers may cancel their order before it is shipped.
After shipment, cancellation follows our Return Policy.

6. Shipping & Delivery

We deliver across the UAE through reliable courier partners.
Delivery timelines may vary based on location, availability, and external conditions.

Once handed to the courier:

  • Delays due to courier handling are not under our control

  • Customers are responsible for providing accurate delivery information

Full details are available in our Shipping Policy.

7. Returns, Refunds & Exchanges

Our policies follow UAE consumer guidelines and Google requirements.

Key points:

  • Returns are accepted within 7 days (only if sealed, unused, and in original condition)

  • Opened perfumes cannot be returned

  • Wrong/damaged products are eligible for free replacement

Full details are available in our Return & Refund Policy.

8. Prohibited Activities

You must not:

  • Use the website for fraudulent purposes

  • Interfere with security features

  • Upload harmful code, viruses, or malware

  • Copy, resell, or exploit any part of the website without permission

  • Use automated systems (bots, scrapers, etc.)

Violations may result in refusal of service or legal action.

9. Intellectual Property

All content on this website—including logos, product images, descriptions, graphics, layouts, and branding—is the property of Gissah Perfumes UAE.

You may not:

  • Copy

  • Modify

  • Distribute

  • Reproduce
    any content without written permission.

10. Third-Party Services & Links

Our website may contain links to third-party websites or services.
We are not responsible for the content, policies, or practices of third parties.

11. Limitation of Liability

By using our website, you agree that Gissah Perfumes UAE is not liable for:

  • Any indirect, incidental, or consequential damages

  • Delays beyond our control

  • Misuse of products after delivery

  • Technical issues, outages, or errors on the website

Our maximum liability is limited to the amount paid for the product.

12. Indemnification

You agree to indemnify and hold Gissah Perfumes UAE harmless from any claims, damages, or expenses arising from:

  • Violation of these Terms

  • Misuse of the website

  • Breach of third-party rights

13. Changes to Terms

We may update or modify these Terms at any time.
Changes take effect immediately upon posting.

14. Contact Information

For questions about these Terms, contact us at:

📩 Email: gissahuae001@gmail.com