Privacy policy

Last Updated: 01/12/2025

At Gissah Perfumes UAE, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the terms described below.

1. Information We Collect

1.1 Personal Information

We may collect the following information when you place an order, contact us, or use our website:

  • Full Name

  • Email Address

  • Phone Number

  • Billing & Shipping Address

  • Payment Information (processed securely)

  • Order Details & History

1.2 Automatically Collected Data

We may collect certain information automatically through cookies and analytics tools, including:

  • IP Address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

  • Referral links

2. How We Use Your Information

We use your data to ensure a smooth and safe shopping experience:

✔ Order Fulfillment

  • Process and deliver your orders

  • Provide shipping updates

  • Process payments securely

✔ Customer Support

  • Respond to inquiries

  • Assist with returns or order issues

✔ Marketing (Only With Consent)

  • Send promotions, offers, and product updates
    You may unsubscribe at any time.

✔ Website Improvements

  • Analyze website performance

  • Personalize your experience

  • Prevent fraudulent activities

3. Sharing Your Information

We do not sell or rent your personal information.
We share data only with trusted third-party service providers necessary to operate our business:

✔ Examples Include

  • Courier & delivery partners

  • Payment gateways

  • Shopify service providers

  • Email/SMS marketing tools

  • Analytics tools (e.g., Google Analytics)

All third-party partners follow strict data protection standards.

✔ Legal Obligations

We may share information if required by law or to protect our rights.

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve browsing experience

  • Personalize product recommendations

  • Understand user interactions

  • Serve relevant ads through platforms like Google or Meta

You may disable cookies in your browser settings at any time.

5. Payment Security

Your payment information is processed securely by verified, PCI-DSS compliant payment providers.
We do not store full credit/debit card information.

6. Data Retention

We retain your information only as long as necessary to:

  • Fulfill your orders

  • Provide customer support

  • Comply with UAE laws

When no longer needed, your data is securely deleted.

7. Your Rights

You may request to:

  • Access your personal information

  • Correct or update your details

  • Delete your data

  • Opt out of marketing communications

  • Disable cookies

To request any of the above, contact us at gissahuae001@gmail.com.

8. External Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of external sites.

9. Children’s Privacy

We do not knowingly collect data from individuals under 18 years of age.

10. Policy Updates

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a new “Last Updated” date.

11. Contact Us

If you have questions or requests related to this Privacy Policy, please contact us:

📩 Email: gissahuae001@gmail.com